Val0409:
Ref: DVR Server V6.40 Software.

Hi.  Thank you for offering this forum for discussion.

My question is.. When we "Save a Clip" the clip is saved as an MP4.  So far we have not found any player that can play our saved clips.  I've found and updated codecs from quite a few different sources.  I've download several players and none of them will play the file.  Windows Media Player, VLC( a very common powerful open source player) and even the Video Player that is included with the DVR Server will not play the clip.

We need to be able to Save a Clip and play it on a variety of PCs.  Please advise.

Regards,
Val Lovett

Hi There,

For your problem to play Video Clip you saved in our software, please refer to this link for a .swf file(Can be played by IE):
http://cqax.meibu.com/DownLoad/temporary/swf/Create_File_Clip&Copy_Player.swf
If you want to conver this file to AVI / MS MPG4 format to be played with Windows Media Player, please upgrade you software version to 6.62, or download the new player file from the link:
http://cqax.meibu.com/DownLoad/temporary/swf/Convert_format_with_Player.swf
download and exact it, run Player.exe, find the file, right click on the file name you can find there is two option "Convert to AVI" and "Convert to MPG".

Best Regards!